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An example of how the Best Rate or It’s Free Guarantee works:
Step 1: You view the Terms and Conditions and then book a one-night stay at a RoadTraveler hotel in Chicago, IL, (USA) on the RoadTraveler.com web site for a room rate of $100.00.
Step 2: You find a room rate of $90.00 through another web site for the same hotel, same night, same room type, same number of guests and in the same currency.
Step 3: You fill out and submit the online Claim Form with your booking details within 24 hours after booking your original reservation and at least 24 hours before your arrival at the RoadTraveler property.
Step 4: Assuming our customer service agent confirms your RoadTraveler booking and that the rate on the competing web site is available and bookable and is lower than RoadTraveler’s Best Available Rate, the customer service agent will modify your reservation to reflect your first night free and uphold its Best Rate or It’s Free Guarantee policy! We will notify the hotel of the free night stay on your confirmed reservation.
Step 5: Relax, knowing that you have booked the best rate available for your room.
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